Refund Policy

OVERVIEW

This Refund Policy outlines the terms regarding returns, refunds, and exchanges at Chronix.

By placing an order, you agree to the terms below.

All sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.

If your item arrives damaged, defective, or incorrect, you must contact us within a reasonable time after delivery.

To be eligible for a replacement or refund, you must provide clear proof such as photos or videos showing the issue.

We reserve the right to determine whether a replacement or refund will be issued.

Orders cannot be modified or canceled once they have been processed.

Please ensure all details are correct before placing your order.

We are not responsible for delivery issues caused by incorrect shipping information provided by the customer.

If a package is returned due to an incorrect address, additional shipping fees may apply.

We are not responsible for lost or stolen packages once the order has been shipped.

Please contact the shipping carrier directly if you experience delivery issues.

We reserve the right to deny refunds in cases of abuse, fraud, or suspicious activity.

If you have any questions regarding this policy, please contact us at:

chronixsupport@gmail.com