Shipping policy

OVERVIEW

This Shipping Policy outlines how orders are processed and delivered when you purchase from Chronix.

By placing an order, you agree to the terms below.

 

PROCESSING TIME

Orders are processed within 24 hours.

In some cases, processing may take up to 1–2 days (including weekends).

 

SHIPPING TIME

Estimated delivery time: 8–20 days depending on your location.

Delivery times are estimates and may vary due to high demand, shipping carrier delays, or customs processing.

 

SHIPPING COST

We offer free worldwide shipping on all orders.

 

ORDER TRACKING

Once your order has been shipped, you will receive a tracking number via email.

Please allow a few days for tracking information to update.

 

CUSTOMS, DUTIES & TAXES

Orders may be subject to customs fees, import duties, or taxes depending on your country.

These charges are the responsibility of the customer and are not controlled by Chronix.

 

DELAYS

We are not responsible for shipping delays caused by carriers, customs, or external factors beyond our control.

 

INCORRECT ADDRESS

Please ensure your shipping address is correct before placing your order.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

 

LOST OR STOLEN PACKAGES

Once an order has been shipped, we are not responsible for lost or stolen packages.

If you experience an issue, please contact the shipping carrier directly.

 

CONTACT

If you have any questions about shipping, please contact us at:

chronixsupport@gmail.com